Johannesburg, November 2014: While most people are happy to research and book a holiday and flight online, kulula.com has realised that there are still those who have not discovered the benefits of online check-in. In this age of the connected traveller, most customers carry mobiles, tablets and other devices, so check-in online has never been easier.
As the busy holiday season approaches our airports are abuzz with excited travellers. South Africa’s most-loved airline, kulula, hopes to decrease the waiting times and ease up queues and airport congestion by encouraging customers to check-in online from anywhere. This adventurous airline has created a life-size remote controlled bed and bath that moves around some of South Africa’s busiest airports, to show how easy it really is to check-in online from anywhere – your home, office or even a deck chair.
Shaun Pozyn, Marketing Manager for kulula.com says, “Holiday season should be a fun time but often it’s stressful because there’s so much to do, in such a short time. We can’t manage your in-laws or do your Christmas shopping but we hope that our newly improved online check-in system can save you some time that can rather be spent with your family.”
The online check-in process has been improved and allows customers to do even more online. It’s now possible to check-in infants online; group bookings of up to 15 people can now check-in online and boarding passes can be emailed to one or more email addresses.
When at the airport, the self service kiosks are easy to find and simple to use. It’s just a matter of typing in your name and reference number and printing your boarding pass. If you get a bit confused, the airport staff are there to help you out. With your boarding pass in hand all that’s left to do is to drop off your bags at the “bag drop " counter. This process is fast as there is no capturing of details and assigning seats because that’s already done.
Deidre Davids, Communications Manager for Cape Town International Airport says, “The peak season in Cape Town starts as early as October. For the month of October we saw an increase in passenger numbers of 8% compared to the same period last year. We are optimistic that this trend will continue. The airport typically enjoys a busy holiday period and as always we are working closely with airlines to ensure a hassle-free travel experience for customers. Where possible we encourage travellers to check-in online to help ease the queues at ticket counters and reduce general airport congestion.”
Considering it really is that simple to check-in online from anywhere – give it a try and skip snaking queues.
To watch the fun video featuring Jack Parow and Siv Ngesi, visit http://youtu.be/kelYPaMUDdE
Comedian, Siv Ngesi, in the kulula bed at Cape Town International Airport encouraging online check-in from anywhere.
Afrikaans rapper, Jack Parow, in the kulula bath at O.R Tambo International Airport encouraging online check-in from anywhere.
Notes to editor
kulula is spelt with a lowercase ‘k’
kulula (from the Zulu word meaning ‘easy’) is a privately-owned low-fare airline, operated by Comair Limited in South Africa. This adventurous brand, which celebrates its 13-year anniversary in 2014, has since inception revolutionalised air travel in South Africa by making flying much easier and more affordable for customers. kulula is IOSA (IATA Operational Safety Audit) compliant and maintains the highest standard of safety at all times. The airline has been rolling out its Boeing 737-800 (189 seats) fleet upgrade plan since 2010 and operates more than 411 flights a week across 14 domestic routes. kulula has recently entered into a codeshare agreement with Kenya Airways and Air France to provide more choice for customers.
Offering more than just flights, kulula.com offers holidays, hotels and car rentals too. It’s the one-stop place for anyone looking for affordable travel options in and around South Africa, making it possible to go places, whenever, wherever, however.
For more information about kulula and its various offerings, including how to become a fan, affordable holiday packages, the kulula mobi site and online check-in service, visit www.kulula.com. Become a kulula fan at www.facebook.com/iflykulula or follow us on twitter (http://twitter.com/kulula)