Expected Disruption on Comair’s Network

Johannesburg, 23 October 2019 09:00am ; Comair confirms that its fleet is fully operational as normal this morning. We would like to thank our customers and other stakeholders for their understanding and continued support.

 

Johannesburg, 22 October 2019 14:35pm ; Comair expects its full fleet to be back in operation by tomorrow. Normal operations expected for tomorrow, Wednesday, 23 October 2019.

We would like to thank our customers and other stakeholders for their continued support and understanding.

 

Johannesburg, 22 October 2019 10:32am ; As at 10:15 am this morning, a third of Comair services have been affected due to the notice received from the SACAA.

We are continuously updating our contingency plans and communicating with our customers by SMS, however, to avoid unnecessary frustration, we are requesting our customers to check their revised departure time on kulula.com, ba.com or comair.co.za.

Our staff are working hard to ensure minimum disruptions to our customers. We are actively working with SAAT and SACAA to find a speedy solution.

We thank all our customers for their understanding and patience.

 

Johannesburg, 22 October 2019 09:41am ; We can confirm that 4 of the affected aircraft have been released back into service and we are expecting the full fleet to be back in operations by tomorrow morning.

The flight schedule has been amended for today and we are working tirelessly to normalise the schedule and minimise disruptions for our customers.

 

Johannesburg, 22 October 2019 04:00am ; Yesterday evening, the South African Civil Aviation Authority (SACAA) issued a notice related to irregular findings picked up during a recent audit of one of our maintenance and technical service providers, South African Airways Technical (SAAT). Affected aircraft may not be flown until the necessary corrective action has been carried out.

Comair have contingency plans in place and aim to minimise any disruption to its operations. We will keep our customers updated. Customers can check their latest flight status on the relevant websites – ba.com and kulula.com.  Comair customers with urgent enquiries can call 011 921 0222 for British Airways or 086 158 5852 for kulula or reach out to us via kulula’s social media platforms.

We do apologise to our customers for any inconvenience to their travel plans and appreciate their support. We are working closely with SAAT to rectify the findings and getting our flights back on schedule as soon as possible.

Comair is committed to providing a safe, secure, reliable and quality airline service to its customers. The safety and security of our customers and personnel is our foremost priority and is never compromised.

We maintain an IATA Operational Safety Audit (IOSA) accreditation, ensuring the implementation of global best practice in operational safety. The company is also audited by British Airways International, the Boeing Company as well as the South African Civil Aviation Authority (SACAA).