Slicker, smarter and world class
04 July 2012: South Africa’s no frills airline, kulula.com, is yet again setting high standards as it pioneers new ways to deliver improved and efficient customer service. To sustain its reputation as both a successful business and consumer champion, kulula.com has installed an IT platform from Sabre Airline Solutions, which will put it on the cutting edge of airline technology.
Sabre Airline Solutions, currently servicing more than 380 airlines worldwide, will enable kulula.com to further align with global best practice. The new infrastructure implemented on Friday 22 June 2012, will facilitate the ability to sharpen services and introduce customers to an array of new tools and benefits.
Erik Venter, Comair CEO says, “To operate a thriving airline business in today’s economic climate requires constant reinvestment in class leading systems and technology. We continuously search for new ways to improve our service, operations and efficiency that will give our customers more choice and sustain our ability to offer great deals. Whilst the initial transition has been a huge success, we continue with development work to resolve minor issues associated with the move onto any new platform. We hope all customers will join us in our journey to embrace these new changes and move onto a better way of working” says Venter
As far as the future of air travel goes, Venter says that to stay on top as an innovative brand and reputable business, “the hard stuff like operating an efficient airline and managing our bottom line is as critical as delivering the soft stuff like ensuring our customers love flying with us.”
Due to the Sabre upgrade, flights to and from Port Elizabeth will temporarily not be sold on the kulula.com site, but are still available through ba.com or your travel agent.
Note to editor
- kulula is spelt with a lowercase ‘k’.
For the past decade South Africa’s first low-fare airline, kulula (from the Zulu word meaning ‘easily’), has pioneered a new way of flying, making it affordable for anyone to fly. Owned by Comair Limited, the 66-year-old JSE-listed aviation company, kulula is proud to be the only independent low-fare South African airline accredited with IOSA (IATA Operational Safety Audit), the global safety benchmark that enforces rigorous airline safety standards.
kulula has been rolling out its Boeing 737-800 (186 seats) fleet upgrade plan since 2010 and operates over 396 flights a week across 16 domestic routes, including five regional destinations.
For more information about kulula and its various offerings, including affordable holiday packages, the kulula mobi site and online check-in service, visit www.kulula.com. Become a kulula fan at www.facebook.com/iflykulula or follow us on twitter (http://twitter.com/kulula )
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